Dear customer, in case a product failure or a problem occurs, please fill out the attached reclamation form. This way we can serve you better.
Please read these instructions in case of a filter machine problem (PDF file)
In case you wish to return your product we compensate maximum of 80% of the original purchase price (excluding possible shipping costs).
If the product is returned on the expenses of Pumppulohja it must be agreed upon beforehand, just like any other side costs.
Please fill out the form thoroughly.